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Q. What other items do I need so that the Vehicle will run?
A. You will need 12 Double A batteries. 8 for the remote control and 4 for the car servos. You will also need Nitro Fuel, we recommend 20% Nitro and this can be purchased from most hobby shops. Lastly you will need a Glow Plug Igniter which we sell as part of our starter pack for $29.99. This can be purchased at time of checkout or at any hobby store.
Q. Prior to running what must I do?
A. There are a few things everyone must do prior to starting the first time.
Air Filter Oil should be used on your air filter. This will prevent dust and dirt from reaching and damaging your engine. This can be purchased from any hobby shop. You can use vegetable oil also.
Fresh batteries; This is important as you will see below due to problems and symptoms that can be caused by this.
Fully charge Glow Plug Igniter.
Prime the fuel line. See below.
Find an open area.
Q. My batteries are installed in the car and in the battery box on the car but when I turn on the remote control and the power switch on the car, the radio does not seem to work.
A1. This is a very common problem. If the batteries installed are not fresh or fully charged rechargeable batteries, the controller will not operate correctly. You may have some things such as throttle working but no steering. This is usually due to batteries that need to be replaced. We recommend rechargeable batteries.
A2. If changing the batteries did not resolve the problem, you should inspect the battery box located on the car. Open this compartment and make sure all 3 plugs are attached to the receiver box. You can also try swapping positions of the wires to see if that resolves the problem. You should also check very closely the connections on the battery box and connections on the remote control where the batteries are installed.
Receiver Image
A3. If Answer 1 & 2 did not resolve your problem you should try reseating the crystals. One crystal is located in the receiver as pictured above and the other crystal is located in the Remote Control Unit that you hold in your hand. First you should check to make sure that both crystals are the same frequency and when you pull the crystals you will see small writing with a specific number imprinted on the side. These must match. If they do, you should reseat and even swap positions of the crystals. If the problem still exists you can try new crystals which can be purchased at any hobby shop. Please note that the crystal in the remote is held in place by a plastic holder that is inserted into the side of the hand controller.
Image of Crystal
A4. If none of the above options resolve your problem you should return the Remote Control unit to us at 1002 E. University Suite 102; Phoenix, Arizona 850434 and we will gladly swap it for a new one. Please include a written note with your shipping address and the problem with the remote control so that we expedite the replacement.
Q. My car will not start when I pull the starter cord.
A. This can be due to many things.
The first thing that many new users of Nitro Cars need to know is that a Glow Plug Igniter is needed (Image Below). The Glow Plug Igniter must be fully charged prior to attaching it to the glow plug. If it is fully charged and it is attached to the Glow Plug. Make sure a good connection is made.
Second, if the above is done you should check to make sure that fuel is getting to the carburetor. This can easily be done by holding your finger over the exhaust hole and giving a few pulls on the pull start. This will cause fuel to siphon through the fuel line to the Carburetor. Make sure that you do not pull the pull cord all the way to the end. Starting is a learned art and can easily be done with short quick pulls about 1/2 of the way.
Third, if the above two do not resolve the starting issue, you may have flooded the engine. You can remove the glow plug and turn the car upside down and pull the cord a few times to clear out the fuel than restart.
Lastly, your settings may be mis adjusted. If you continue to have issues we highly recommend that you visit a local hobby shop for guidance on correct starting procedure and setup.
Q. My car starts but I cannot keep it running.
A. This is common for all new cars. All cars need proper throttle, rich & lean adjustments to get the car running just right. We recommend visiting www.rcuniverse.com for further information on how to tweak your car so that runs perfectly. You can also visit a local hobby shop or visit local races in your area so that you can learn the tricks and tweaks needed to enjoy your RC Car to its fullest.
Some symptoms of mis-adjusted engines and carburetors are:
Car does not start.
Car starts but will not stay running.
Car starts but exhaust spits out a lot of gasoline.
Car starts but each time I hit the brake it stalls.
Car does not seem powerful.
Q. My pull cord is stuck and will not pull.
A. You should remove the glow plug to release the pressure within the engine and pull the cord a few times to free up the cylinder. Reinstall the glow plug and try again. This usually resolves a stuck pull cord. If it doesn't your cord may have come off track and you can simply open the rear of the engine and check to see if adjustments need to be made.
Glow Plug
Q. What is the warranty and return policy on Redcat Racing Products.
A. All products can be returned for refund only (within 15 days or receipt) if they are unused and unopened. We do not accept returns on any product that has been opened or has had fuel installed.
Q. I have received my product and there is shipping damage, what should I do?
A. Prior to running the vehicle or installing fuel, you simply need to take a picture of the damage and email it to support@countyimports.com We will send out the damaged part at no charge. Once fuel is installed or the car has been run, there is no warranty on the product. All parts can be found on the Redcat Racing Website. Simply click on the vehicle you have then click on the parts link.
PRODUCT DESCRIPTIONS: Our staffs main focus is to present the products we carry as close to exact on how they will arrive to you. By shopping on this website you agree to the terms that you understand some units may have slight variotions with color and options. Due to the high rotation of volume we process and mfg standards, some products may have slight upgrades or changes that we are unaware of. By shopping online you assume the responsbility for this. If your model arrives with a different color accessory,we will attempt to resolve this for you howver the final word will be from the MFG directly. We appreciate your wholesale shopping business and ask you to consider this information before placing an order.
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