ADDING THIS WARRANTY IS AS EASY AS 1-2-3.
Rules: Customer must add this warranty before signed delivery of thier purchase. You will be debited starting the date you purchase this warranty. For each month paid will extend one month (30 days) to the end of your advertised MFG warranty. This warranty is for a full powertrain parts warranty. This warranty is a recurring bill that will post to your payment method given until it 1. expires or 2. you cancel. This warranty will be available to you up to 24 months from the date of purcahse and will be of the remaining time left on your purchase for example.
Exceptions: You may purchase this warranty ofter your original purchase but must be before delivery or oyur vehicle. If you want to add this warranty after receiving your vehicle. You must provide proof of mechanical PDI report that is was assembeled professionaly and is in sound working condition from your local brick and mortar certified mechanic repair shop. There will be an additional fee of $79.99 to begin your paperwork. We suggest you purchase before delivery.
HOW TO QUALIFY:
You must click the link below, print and sign this agreement and fax to (559) 298-6138 or mail it to the address on the warranty document. Once CMS has received your warranty agreement your warranty will be considered active from the date of original delivery of the vehicle and your customer account will reflect the extension for your records. No competetor of ours in this entire industry offers this type protective warranty plan. This is one more reason why CMS is the right family to join! The item you purchase must have the following icon in the item description.
TIME SENSITIVE MATERIAL:
Each customer has 10 business days from order to return the signed agreement to the address or fax provided in the document. If not received your extended warranty will be cancelled and be null and void. This option is available for all customers who have purchased 6/1/2007 and after....
To activate please print sign and fax back (559) 298-6138
- CLICK HERE FOR PRINTABLE VERSION -
WARRANTY TERMS:
This warranty period begins on the date of delivery of your new purchase. The warranty is for manufacturer defects only. County Motorsports LLC will have no further warranty obligation under this agreement if the equipment is subjected to abuse, shipping damages, misuse, negligence, accidents or if the weight capacity is exceeded. Warranty does not include labor or expendable parts such as bulbs, fuses, batteries, tires, etc. If purchaser has a part covered under warranty that needs replacing, purchaser should file a claim and seller will ship the replacement part as soon as possible. Parts to be replaced must be returned to seller by purchaser within the warranty period, transportation charges paid by purchaser. Generally CMS will not ask for return on the part unless the part is larger and more expensive i.e. engine. Customer is responsible for the cost of real time shipping. A shipping quote is automatically provided before the customers agrees to the terms in fairness to the customer.
County Motorsports LLC specificly designated units comes with a 3 month to 1 year standard parts warranty. This does not include wearable parts such as plastics, batteries, brakes, bearings, misuse or damage done by the operator. Make sure to tighten all nuts & bolts. We do not warranty nuts and bolts that are lost. This warranty also does not include labor. The customer may be responsible for shipping larger parts back before County Motorsports LLC will ship a replacement part. If for any circumstance that purchaser wants an expedite service, they are responsible for the express shipping charges. The extended warranty avaialble here is simply an extention of the terms already provided to the buyer. The warranty does not cover labor or shipping. You will be required to provide a mechanic statement to validate any parts needed under warranty to validate oyur claim AND avoid sending wrong parts over and over. for better customer service this is a must. Questions please call 559-255-QUAD for more information.
County Motorsports LLC guarantees all of our products from manufacturer's defects within 30 days from the date that you receive your unit. This is our standard "parts only" warranty that comes with each unit. This warranty covers factory defects only. County Motorsports LLC does not cover parts broken by the user. All warranty parts that are needed will require the customer to pay a standard real estimate sihpping cost that can be found when placing the claim for your part http://www.countyimportparts.com/ and a possible shipping and handling fee. County Motorsports LLC recommends that you contact a small engine mechanic or bring it to a service center in your area to make repairs on your ATV/ Scooter. We suggest using our dealer list we have in-house or locating a dealer you feel comfortable with. A good source to locate is http://www.superpages.com/ search ATV dealer or small engine repair shop.
To file a claim within your warranty, log onto our website and go to the claims page and complete your claim correctly. VIN numbers are required to have on hand for ALL claims. Items are covered for regular use, and if we determine that the problem is due to abuse or misuse, that might not be covered under warranty. In this case, the customer may incur the charges for the repair. We will make the final decision regarding if the merchandise is covered or not upon our receipt of the item(s). This warranty at this time does not cover the labor for the warranty work done however does cover the parts completely. We are working on providing a labor included warranty. Claims Department - http://www.countyimports.com/warranty___parts_
WARRANTY COVERAGE: - To activate please print sign and fax back - CLICK HERE FOR PRINTABLE VERSION
This extended warranty covers the following. Warranty covers all parts noted but not limited to and minus the items listed below.
- The first months is a full bumper to bumper coverage minus wear and tear items listed but not limited to axles, batteries, brakes, shocks, chains, tires. The first 6 months of this warranty will cover but not limited to electrical, engine, transmission, drive train, carburetor, frame work, air box, gear boxes and suspension. This warranty is provided by CMS LLC and does not include labor. If a part fails and need replacement a proper claim must be filed and a full replacement is not part of the agreement. The defective part will be replaced and if ever deemed by CMS LLC a unit needs replacement, CMS LLC will be the only one who will authorize the replacement. The final 6 months is an extension to the initial warranty and something no other company offers. Because of this, any machine purchased from another supplier that is the same machine will not qualify for the CMS warranty. If you want this warranty coverage you must purchase from CMS LLC.
- The final 6 months of coverage will cover but not limited to the engine, transmission and hydraulics. This is understood as a drive train warranty. The final 6 months will not cover wear and tear and rider abuse. CMS if a very open minded company and understand things do happen however we will not tolerate abuse of these terms. If there is sufficient proof of abuse of our 1 year warranty terms we will and reserve the right to completely cancel the warranty all together. Please use our online forms and complete them if and when filing a claim.
Our warranty is in effect ONLY under these circumstances:
- The product is completely assembled correctly by an automotive/motorcycle technician.
- The product is used under normal conditions; i.e. for its intended purpose.
- The necessary, consistent maintenance has been performed on the unit.
The only parts your warranty excludes are:
- Tires
- Brake Pads
- Filters (air, oil etc)
- Gaskets
- Batteries
- Lubricants
- Plastics
- Spark Plugs
- Hoses
- Crash, Accident (Operator Error)
- Unauthorized Negligent Repair
The units we sell are all 4 stroke and typically easy to work on. Most people that work on motorcycles can perform service on our products. If you are not comfortable servicing one of our products, we recommend that you find a local small engine mechanic in your area. Often, we have found that any typical lawn mower repair shop is capable of servicing our products. Our techs are available to assist you with questions on your unit and are highly knowledgeable about our products.
Cancellation of Policy:
Once this policy is cancelled by the customer it cannot be restarted or reinstated.
Damages from abuse or misuse:
Damages that may occur due to customer misuse or improper care and lack of maintenance including but not limited to exceeding the weight limit, negligence by the user, or blatant misuse of normal intended operations are not covered under the warranty. To better help our customers locate issues on their units, we may ask you that the warranty part be sent to our parts department for inspection and testing for defects. If asked to send the parts, no warranty parts will be sent out until parts are received. Now this is only if we ask which we typically do not. This warranty is provided to the original customer and is non transferable. There is no agreement or warranty, expressed or implied other than those stated in this agreement. County Motorsports LLC does not provide or pay for labor and is not responsible for the payment of damages for incidental or consequential loss arising from injury. Ride at your own risk. All sales are final. Returns or Exchanges are not offered under any circumstance. We do sell awesome products so this shouldn't even be an issue.
Shipping Damage:
County Motorsports LLC safely packs and crates all units prior to shipping out of our warehouse. In the event that an item has been lost or damaged during shipping, please log onto our website and fill out a shipping damage form. The buyer must have shipping insurance at the time of the initial order in order to be eligible for replacement or reimbursement. Again, be sure to inspect your package when it arrives. If there is damage, notify us immediately.
If you do have any issues with your unit, don't panic; just call us (866) 795-5461 ext 702 and we can usually solve any questions or problems over the phone. If you need a part, visit our parts department and file a parts claim http://www.countyimportparts.com/ . We have 10,000's of pictures with part numbers for each unit we carry posted for your assistance. We use the email system so we can track your part. We typically can get a part out to you within 1-2 business days. If desired part is not in stock lead time could be 3-5 weeks.
Safety & Inspection:
Purchaser accepts all responsibility to inspect their product prior to every use and to make sure that the equipment is in safe and mechanical order. If purchaser is not qualified to inspect and service the equipment, they are solely responsible to have any service or inspection performed by a certified mechanic. This mechanic cannot be on private contract. This must be done by a brick and mortar business with PDI proof on company letterhead. This is to protect us and the customer in the even a claim is filed the MFG will require these documents. Purchaser is also solely responsible to wear all safety equipment when operating the County Motorsports LLC product, including but not limited to: eye protection, elbow pads, knee pads, chest protector, riding boots, riding clothes, helmets etc. Purchaser acknowledges that they are 18 years of age or older. Purchaser also takes full responsibility of any accidents, mishaps that could cause you or anyone allowed using, riding or otherwise occupying said ATV/Scooter. And in no way hold County Motorsports LLC or any of its agents liable for any damages, injuries or even death. The purchaser agrees to all of these terms and conditions and accepts them by purchasing said unit.
Shipping Disclaimer:
If your item is damaged during shipping, please contact us immediately. If item is damaged, the unit will be returned to us. Once item is received we will ship a new unit to the same previous destination. Please call if you have any questions regarding our shipping procedures. Please call (559) 255-QUAD "0"
Basic Maintenance Required:
1. Check the tire pressure every time before use
2. Check the functionality of the brakes
3. Walk around your vehicle to make sure nothing is loose or broken
4. Make sure that your fluid levels are correct.
LIMITATION OF LIABILITY:
NOTE - All Warranties offered by or passed through County Motorsports LLC to you the customer include parts only, no labor or freight charges will be accepted under warranty claims.
NOTE -All County Motorsports LLC and Factory Warranties are not transferable.
NOTE -The warranty contained herein is in lieu of all other warranties express or implied, including any implied warranty of fitness for particular purpose.
NOTE - It is understood that a manufacturers limited warranty pertains to equipment used in its prescribed manner, without abuse, and does not include wear and tear.
NOTE - All freight charges incurred on warranty situations are the responsibility of the customer.
NOTE - Specifications, Warranties and Pricing are subject to change without notice.
NO OTHER IMPLIED WARRANTIES OR AGREEMENTS: THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE STATED IN THIS AGREEMENT. COUNTY MOTORSPORTS LLC SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF DAMAGES or TIME VESTED, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT OF A FAILURE OF ANY COMPONENT OR PART*
*Refunds if given does not include shipping/handling fees. No refund will be given for other products purchased that are attached to the vehicle if returned. Customer is responsible for lost or misdirected packages. It is recommended that the customer insure the package for its full retail value. This warranty does not cover or include any damage as a result of acts of God, improper installation, alteration, negligence or abuse.
