|◊ Purchaser Responsibility
Please remember that by purchasing a moped online, you are responsible for performing the setup that a dealer would normally perform – such as checking the tires, hooking up the battery, checking tightness of all nuts and bolts, changing oil, etc. Although we do provide some very good information and assembly manuals; occasionally some units may need other routine items checked/adjusted such as adjusting the carburetor idle and mixture screws, checking to ensure wires are well connected, adjusting chain slack and alignment, if needed. Since you are skipping a dealer and saving over half the price of a usual retail customer, you will need to perform the final assembly (as stated above). This will take generally 30-90 minutes to perform depending on your vehicle and skill level. While we will gladly assist you with any technical questions, we cannot refund or exchange your unit if you cannot perform these functions or refuse to let a shop do it for you. By placing an order with CMS you agree to these terms. If you would like a dealer to perform the assistance and easy set-up for you, we have one of the only brick and mortar dealer networks to assist you with this function for a fee. Contact us with any questions.
Manufacturer Limited Parts Warranty
Buyer acknowledges that he or she is qualified to operate this product, and is in proper physical condition to participate in such activities. The buyer also agrees to assume all risks when operating or allowing others to operate his or her product. If the buyer does not feel capable of operating the product, he or she must find professional training for such activities.
WARNING!! YOU ACKNOWLEDGE THAT THE USE OF MOTORIZED VEHICLES CAN BE DANGEROUS AND MAY LEAD TO SERIOUS INJURY OR DEATH. These inherent risks and dangers may be caused by buyer’s own actions or inaction, the actions or inaction of others participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and buyer fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchaser’s participation in riding activities, AS EVEN PROPER OPERATION AND USE OF A MOTORIZED VEHICLE MAY NOT PREVENT SERIOUS INJURY OR DEATH.
Countyimports.com will file all claims and will supply, or install in house, new or rebuilt replacement parts in exchange for defective parts, as well as perform in house repairs on defective engines for a period of 1(one) year from the date of purchase at no charge. After 1(one) year, all in house repair cost are the responsibility of the owner.
All internal lubricated parts, i.e. Pistons, piston rings, piston pins, connecting rods, rod bearings, camshaft, camshaft bearings, timing chain, crankshaft, crankshaft main bearings, oil pump, water pump, valves, valve springs, valve guides, valve seats, valve lifters and valve push rods. Additionally, the engine head and cylinder will only be covered if damage is caused solely as a result of the mechanical failure of one or more internal lubricated components listed above.(Broken gears or any damage caused by outside impact is not covered by warranty)
The Engine case itself will only be covered if the damage caused was solely as a result of the mechanical failure of one or more of the internal lubricated components listed above. (Broken gears or any damage caused by outside impact is not covered by warranty)
All internal lubricated parts contained within the drive axle housing case, i.e. differential, differential gears, drive shaft, drive axles, CV joints, axle bearings, reverse gears and output shafts. The drive axle housing as well as the reverse gearbox housing, if damaged solely as a result of the mechanical failure of one or more or the internal lubricated components contained the drive axle housing will be covered. (Any bent, broken, or damage caused by outside impact is not covered by warranty)
For carburated vehicles; Carburetor, vacuum fuel pump, intake manifold, fuel tank and fuel petcock. For fuel injected vehicles; Fuel injectors, fuel pump, fuel rail and fuel pressure regulator.
Stator, stator pickup, magneto, voltage regulator\ rectifier, CDI, starter relay\ starter solenoid, starter motor, coil, distributor assembly and injector relay.
Radiator, radiator cap, thermostat, thermostat housing, temperature indicator switch, cooling fan motors, water pump and water pump housing.
Calipers, drum housings, drum brake linkage, reservoirs, rotors, and lines.
Frame, swing arms, A-arms, steering controls. (Any bent, broken, or damage caused by outside impact is not covered warranty)
All internal lubricated parts contained within the transmission case,i.e. flywheel, hydraulic shift linkage, kick start spindle, kick start secondary gear and transmission gears. The transmission case itself will be covered if the damage was solely as a result of mechanical failure of one or more of the internal lubricated components contained within the transmission case. (Improper changing of gears without a complete stop will cause damage to internal gears. “Not covered under warranty”)
Initial assembly and preparation must be performed in accordance with the Consumer Motor Vehicle Delivery Preparation and Inspection Form that is provided. Additionally, all work must be performed by a professional mechanic (i.e. engine repair shop, motorcycle shop, or local auto repair shop) or an authorized Dealer to assure your vehicle is in good working condition. Upon completion, you must mail in the Consumer Motor Vehicle Delivery Preparation and Inspection Form signed by the technician that performed the service. You will need to provide proof of this service when filing a warranty claim, so (consumers) keep your receipts please. Subject to the limitations stated in this agreement, countyimports agrees (at its sole discretion) to replace a covered component if the covered component fails as a result of one or more of the internal lubricated parts within the component stated warranty period from the date of purchase, while the component is being used under the conditions and in the manner specified by its original manufacturer. Keep in mind these units are built for recreational use only. Your claim may be denied under the following circumstances:
Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts, brake linings and/or pads, batteries, sprockets, external springs, clips, nuts, bolts and fasteners.
All Parts warranty issues must be processed through the dealer where your product was purchased. If you can not reach your dealer, you must produce a copy of your original invoice showing our model number, vehicle identification number and date of purchase on the invoice, as well as a copy of your Consumer Motor Vehicle Delivery Preparation and Inspection Form before we can warranty your product directly. All defective parts must be returned to BMS for inspection and verification of defect. BMS reserves the right to decline any warranty claim based on the criteria listed in the COVERAGE AND LIMITATIONS portion of this warranty.
All Engine warranty issues must be processed through the dealer where your product was purchased. If you can not reach your dealer, you must produce a copy of your original invoice showing our model number, vehicle identification number and date of purchase on the invoice, as well as a copy of your Consumer Motor Vehicle Delivery Preparation and Inspection Form before we can warranty your product directly. In either case, after obtaining an RMA number from BMS, you will be provided with a return shipping label. The motor must be removed from the vehicle, safely packaged and shipped to our repair facility located at the address listed below. BMS reserves the right to decline any warranty claim based on the criteria listed in the COVERAGE AND LIMITATIONS portion of this warranty.
We may need your part for several reasons:
Items not covered by the warranty above may be covered under the initial set up of the vehicle if reported to BMS by the dealer as soon as the unit is uncrated. Please remember to inspect each unit, and to list all damages you see to the outside of the box on the bill of lading, as well as take photos of the damage. Drivers can be pushy, but to insure proper reimbursement and a prompt resolution, all damages must be reported to BMS, as well as the shipping company upon delivery. In most cases the driver has the ability to contact their office and request a claim number for you on the spot.
Contact your sales rep for details.
All towing and/or shipping charges incurred are the responsibility of the customer.
If the components are repaired under the terms of this agreement, they will be repaired or replaced with component parts of like kind and quality.
Countyimports does not reimburse any labor cost. However Countyimports provides free in house labor on defective motors and installation of defective parts that are still under their specified warranty period.
If your product is still under warranty, you must contact our office to obtain an RMA number in order to return any part for exchange, or engine for repair. Ship the part to our service center and address provided in your claim response form. We will pay return shipping to you unless it is determined your part was abused, misused or damaged in any way other than a manufacturers defect. Your dealer / service provider in your area may handle the parts exchange for you at no expense, however the option to do so is that of the dealers and we have no control over our dealers in house parts exchange policies.
Customer is to pay for parts, S&H both ways, In all cases you must send us the part that needs to be replaced. Failure to do so may result in you getting the wrong part. We are not responsible for wrong parts sent if we do not have your part to exchange and verify correct part numbers.
The following is our general shipping policy. See above specifics for warranty shipping.
THIS WARRANTY IS NOT TRANSFERABLE.
THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE STATED IN THIS AGREEMENT. Countyimports.com SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT OF A FAILURE OF ANY COMPONENT OR PART.
There are no other agreements between the parties with regards to the components purchased except as stated in this agreement & limited warranty.
Countyimports.com will file all claims and reserves the right to inspect the defective part before replacing it. In some cases we will require the customer to send in the defective part for inspection before an exchange can be made. The inspection process could take from 2-4 business days after its arrival to the designated inspection office. BMS will decide if the part in question is defective or otherwise.
It is the responsibility of the buyer, dealer and distributor and/or end user, and not Countyimports.com , to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from Countyimports.com. All equipment is sold subject to public law and any local, state or federal ordinances or international law. Dealers and end users must consult their local, state & county laws before ordering or purchasing products made or distributed by BMS. Dealer/Distributor agrees that absolutely no sales of any of our motorized products will be to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that he/she is of legal age. BMS will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers.
Purchaser hereby certifies that He/She is over 18 years of age. Purchaser has carefully read the foregoing and acknowledges that purchaser understands and agrees to all of the above terms and conditions. Purchaser has had the opportunity to ask any and all questions regarding this agreement and the effect of the same. Purchaser is aware that by ordering and sending payments for any item(s), purchaser assumes all risks and waives and releases certain substantial rights that the purchaser may have or posses. Purchaser therefore releases all liability and waives any and all rights the purchaser may have in regards to purchases made of product directly or indirectly from Countyimports.com
This Agreement shall be effective and binding upon my agents and personal representatives.
All parts and engines sent in for exchange should have there assigned RMA number clearly listed on the outside of the package, and should be sent to:
7364 El Cajon Blvd # 108
San Diego , Ca 92115
Manufacturer Limited Parts Not Under any Warranty
Warranty is effective only if:
(1) The product is completely and correctly assembled by a certified automotive or motorcycle technician with documented proof of completion and PDI. (pre-delivery inspection)
(2) The product is used under normal conditions for its intended purpose.
(3) The product receives all necessary maintenance and adjustments.
The following are warranty limitations (not under warranty):
Again this machine MUST be assembled by a certified mechanic performing the required point Pre-Driving inspection for the warranty to be effective. Documentation supporting completion may be requested and included with any claims that Countyimports.com staff will facilitate for the owner to ensure a claim is processed in a timely manner. If you need help locating a dealership in your area we suggest visiting https://www.superpages.com/ and searching your local area for an ATV / SCOOTER dealer. You will be surprised by what comes up. If all else fails please give us a call anytime to help locate a service center with you. – 877-300-8707
This warranty does not include labor, wearable parts, or damaged parts from accidents, abuse, or shipping. If you have a part that needs replacing, we’ll send the part within 2 to 4 weeks if in stock or will let you know the lead time for the part. In some cases, the parts may have to be shipped from China and may take 4 weeks or more for delivery. If you wish to waive your warranty, the claims process and the standard wait time you can purchase your parts at a discount via our online parts department. We carry over 60,000 ATV, SCOOTER, DIRTBIKE spare parts via a 3rd party parts supplier. This supplier is not your MFG and we cannot send parts to you under warranty from this service. This service is available to you as a courtesy. Please note your purchase was a wholesale purchase and thus all claims must be complete and will never cover labor. This is a standard agreement and how you received your initial purchase for such a low price.
PARTS RETURNS POLICY
You are responsible for the freight charge associated with this return, please do not send the product back to us “Freight collect”, we will refuse the shipment and it will be returned to you by the carrier. All returns are subject to a 20-25% restocking fee. Refund does not include the original shipping charge, if any.
ATV, MOPED, SCOOTER, DIRTBIKE, GO KART MOTORCYCLE RETURN POLICY:
Warning! “Manufactures defects will only be covered” There are absolutely no refunds for any fueled items or used items regardless of damage or performance, all sales are FINAL! Any unauthorized packages returned without a valid RMA number written on the exterior packaging will be refused and sent back to the customer. Freight collect and COD packages will not be accepted.
Countyimports.com HAS PRICED ITS PRODUCTS UPON THE UNDERSTANDING, AND YOU HEREBY ACKNOWLEDGE THE UNDERSTANDING, THAT -Countyimports.com, or any affiliated or associated business connected- WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY FORM OF CONSEQUENTIAL, INCIDENTAL, STATUTORY, PUNITIVE, EXEMPLARY OR INDIRECT DAMAGES OF WHATEVER KIND OR TYPE ARISING FROM ANY TYPE OF COMMERCIAL, BUSINESS, ENVIRONMENTAL, TORT, WARRANTY, CONTRACT, STRICT LIABILITY OR OTHER CAUSES ARISING DIRECTLY OR INDIRECTLY FROM OR IN CONNECTION WITH ANY PRODUCT AND/OR ITS USE.
INDEMNIFICATION: YOU AGREE TO DEFEND, INDEMNIFY AND HOLD COMPLETELY HARMLESS Countyimports.com FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, COSTS, AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING FROM OR RELATED TO YOUR USE OF THE PRODUCTS PURCHASED VIA THE SITE.
NO IMPLIED WARRANTIES OR AGREEMENTS: THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE STATED IN THIS AGREEMENT. COUNTYIMPORTS SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF DAMAGES OR TIME INVESTED, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT OF A FAILURE OF ANY COMPONENT OR PART.